How can I search for a product?
If you want to search for a specific product, use the search box in the site header. Enter the information you are looking for and if it can be found on the site, a list of results will be display.
Could a company place orders on the site?
Yes, Italmachine.com also accepts orders from companies. To receive an invoice with correct company information, please complete all the fields required at the time of registration or when sending your order.
What should I do if I want my order to be sent to a different address than the one I registred in the account?
After confirming the products in the cart, the system offers the possibility to specify a different address for the shipment of the order.
Manage my account
I can no longer remember my account password. What should I do?
If you do not remember the account password, you can use the Recover password option available on the Login page.
How can I change the information in my account?
To change the information in your account you need to log in and access the Update account information option located in the My account section.
Do I need an account to buy?
If you want to place an order on this site, you need to create an account. The account can also be created after adding the desired products to the cart.
Can I change my order after sending it?
If you want to change the order, please write to us using the Contact Us form available on the site. Also specify the order ID, which can be found in the Orders sent section.
Can I see a history of my orders?
You can view the history of orders placed on this site by accessing the section My orders.
I would like to buy a product that is not in stock. What can I do?
For more information on product availability, please write to us using the Contact Us form, located in the site footer.
I would like additional information about a product on the website. What should I do?
In this case, write to us using the Contact Us form on the site.